My Fixtures are lighting up but there is no control with the app or external dimmer. What should I review?

Steps to Follow:

1. Check Power Input:

   • Ensure that the 48V power lines are securely connected to the Main Processor. Verify that the power source is active.

2. Visual Indicator:

   • Check for any visual indicators on the Main Processor that confirm its operational status. Look for LED lights or display screens that may indicate power and functionality.

3. WiFi SSID Broadcasting:

   • Confirm the Main Processor's functionality by checking if it is broadcasting a WiFi SSID (Service Set Identifier). This is an easy way to verify that the processor is powered and operational.

4. Review Wiring Connections:

   • Review the wiring connections for the CPU, ensuring that all cables are securely connected. Pay special attention to data connections running from the Main Processor to the feed of the channel.

5. Inspect Data Connections:

   • Physically inspect the data connections to ensure they are properly seated and not loose. Verify that there are no visible signs of damage or wear on the cables.

6. Secure Data Connections:

   • If needed, secure the data connections by reseating or tightening any loose connectors. Ensure a snug fit to maintain reliable communication between the Main Processor and the channel.

7. Power Cycle if Necessary:

   • If issues persist, consider power cycling the Main Processor. Turn it off, wait for a few seconds, and then power it back on. This may resolve temporary glitches.

Note:

• If, after performing these checks, the Main Processor still does not function correctly, refer to the device documentation or contact the manufacturer's support for further assistance.

By following these instructions, you can systematically confirm the Main Processor's functionality, power input, and data connections, ensuring that your system is set up correctly and ready for operation.