General FAQ
- At what temperature are the CRI rating and lumens measured for Colorscaping products?
- Why does Colorscaping use RGBWW instead of RGBW like many other manufacturers?
- Is the Colorscaping Transformer Pool & Spa Rated?
- Can Colorscaping integrate with home automation platforms?
- How can I learn more about Colorscaping by WAC?
- Are there any special instructions for wiring lights to the Colorscaping transformer, given that it has two sets of wiring terminals labeled "Colorscape" and "Legacy"?
Installation
- How do I set DMX Channels for my Legacy fixtures with the Colorscaping transformer?
- How do I set DMX Channels for my Colorscaping fixtures?
- How do I connect low voltage landscape cables to the Colorscaping Transformer?
- What are the mounting instructions for the Colorscaping Transformer?
- What should I consider before installing the Colorscaping Transformer?
Smart Magnetic Transformer
- What does the small box on the power cord (related to PLC) do?
- Can we program different legacy lighting zones on separate Colorscaping transformers?
- If the surge protector encounters a surge, will the app notify us? How can we identify and diagnose this issue?
- How can I test the Colorscaping fixtures after installation?
- How does the Colorscaping Transformer discover fixtures?
- What's the process for turning on the Colorscaping Transformer after installation?
Wallstation
App FAQ's
- Can I view status updates on the system through the app, such as transformer voltage load, non-responding fixtures, and electrical surge notifications?
- What does "local logging" in the app settings refer to?
- Is there a maximum number of fixtures we can control using the MyWAC app?
- How do I update the Firmware on my Colorscaping Equipment?
- How do I integrate third-party voice control with Colorscaping?
- Can I schedule lighting changes with the MyWAC app?
Videos
Integrations
Troubleshooting
- Why aren't my sunrise/sunset scheduled events triggering at the correct time for my location?
- How do I connect my Colorscaping Transformer to my new Wi-Fi Network?
- How do I perform a Factory Reset on my Colorscaping Transformer?
- How do I test Colorscaping fixturs without the app?
- Why am I unable to control my Colorscaping fixtures?
- What if I encounter issues during the installation or configuration process?